Shipping and Delivery Policy
iLaw Page — Shipping Policy
Physical Products (Pen Drive / CD / DVD ROM / Digital Print)
Products may be exchanged or returned for a refund subject to the following conditions:
- Timeframe: The product must have been purchased within the last 10 days.
- Condition: The product must be returned in its original packaging.
- Shipping Charges: Original shipping charges are non-refundable. You are responsible for paying the costs of return shipping and assume the risk of loss or damage to the product during transit.
- Damaged Items: If you receive a damaged product, please notify us immediately for assistance and resolution.
Digital Products (Web Edition)
Due to the nature of digital goods, refunds for digital products are only issued within 24 hours of the original purchase under the following circumstances:
- Non-Delivery: The product was not delivered (e.g., you did not receive the delivery email containing access instructions).
- Accessibility Issues: You experience problems while viewing or accessing the product.
- Major Defects: The product contains major unexpected errors despite our proper testing protocols.
Note
We do not guarantee that our digital products are fully compatible with any third-party software, and we do not issue refunds based on third-party software incompatibility.
Contact for Support and Refunds
If you have any questions regarding your delivery, or to initiate a return or refund request, please contact us at:
Emailinfo@ilaw.page